Student resources

Personal Support

LCI Melbourne offers a supportive, friendly learning environment. Class sizes are kept small to facilitate optimum learning. Our tutors get to know each student and are readily able to monitor class attendance and academic progress, intervening promptly with remedial measures to get students back on track should problems arise.

When necessary, students experiencing difficulties that are affecting their studies can access confidential personal counselling funded or subsidised by LCI Melbourne. These difficulties may relate to personal, health, relationship or academic issues.

Our administration staff members are caring professionals interested in the welfare of the students. They can refer students to appropriate facilities and services offered in the campus vicinity. The International Student Coordinator liaises with LCI Melbourne’s international students and provides information, advice and referrals regarding health cover, accommodation, enrolment or any problems they might have adjusting to life in Australia.

Who should I contact first about a personal issue at LCI Melbourne?

The best place to start is LCI Melbourne's Student Support Manager, either in person, by email: derrick.shaw@lcimelbourne.edu.au or by phone (03 9676 9000). Our Student Support Manager will determine the best way to assist with whatever issue you have. For example:

  • If you are having financial difficulties, we can arrange a personal meeting with LCI Melbourne's Business Manager;
  • If you are having personal problems, we can arrange a referral to Lifeworks Counselling Service;
  • If you are having academic issues, we can arrange a personal meeting with the Academic Dean or a Course Co-ordinator. 

LCI Melbourne also has trained First Aid personnel, IT and technical support, and Contact Officers (male and female) who can offer advice about issues such as discrimination, bullying or harassment. 

Can LCI Melbourne help with personal problems affecting my studies?

Yes. LCI Melbourne provides personal counselling services and mental health support for students though Lifeworks. This service is confidential and fully subsidised by LCI Melbourne via a simple referral system for further information contact Student Support Manager.

Email: lifeworks@lifeworks.com.au

Telephone: (03) 9654 7360

Legal advice is available from Legal Aid Victoria on (03) 9269 0120

Emergency contact numbers for medical and other personal help can be downloaded here: Emergency Contact Information sheet (PDF).

Who should I contact first about student support issues at LCI Melbourne?


The best place to start is LCI Melbourne's Student Support Manager, either in person (via the Administration Officer), by email: derrick.shaw@lcimelbourne.edu.au or by phone (03 9676 9000). Our Student Support Manager will determine the best way to assist with whatever issue you have. For example:

  • If you are having financial difficulties, we can arrange a personal meeting with LCI Melbourne's Business Manager;
  • If you are having personal problems, we can arrange a referral to Lifeworks Counselling Service;
  • If you are having academic issues, we can arrange a personal meeting with one or more members of the Student Progress Committee, such as the Registrar or the Coordinator of Studies. 

LCI Melbourne also has trained First Aid personnel, IT and technical support, and Contact Officers (male and female) who can offer advice about issues such as discrimination, bullying or harassment.


CAN LCI MELBOURNE HELP WITH PERSONAL PROBLEMS AFFECTING MY STUDIES?

Yes. LCI Melbourne provides personal counselling services for students though Lifeworks. The service is confidential and fully subsidised by LCI Melbourne via a simple referral system.


Email: lifeworks@lifeworks.com.au

Telephone: (03) 9654 7360

Fax: (03) 9650 8440

Legal advice is available from Legal Aid Victoria on (03) 9269 0120

Emergency contact numbers for medical and other personal help can be downloaded from the link at the bottom of this page.


DOES LCI MELBOURNE PROVIDE ON-CAMPUS STUDENT ACCOMMODATION?

No, but there is ample student accommodation in the City of Melbourne only 5-10 minutes from LCI Melbourne by public transport. More information, including a downloadable guide, is available on our Personal Support page.